Counselling Effectiveness and Management Practice of Tracer System in University of Calabar Teaching Hospital, Nigeria

Bassey QB, Effiom BE, Ugochukwu EV, Emmanuel ES and Asanyi EJ

Published on: 2023-08-09

Abstract

This study investigates Counselling Effectiveness and management practices of tracer system in the University of Calabar Teaching Hospital. A tracer card is issued at the same time the unit health record is initiated while the patient is still physically present in the hospital for health care; the tracer is sent to the record and is filed away in the space on the shelf for that case folder. It is the duty of the health record officer to put the tracer card into the case folder. To achieve the purpose of the study, four objectives and four research questions were formulated to guide the study. A survey research design was adopted for this study. A simple sample size of one hundred and eight (108) health record officers and non-health record officers were selected in this study. The selection was done through stratified random sampling techniques. The questionnaire was the main instrument used for data collection. The instrument was subjected to face-to-face validation by the supervisor, who vetted the items developed for reliability. The result of the analysis revealed that lack of policy implementation, unavailability of material for the tracer system, and lack of security in the filing area influenced the effectiveness and efficiency of the tracer system.