Project “Lean Polyclinic”. Unified Workplace Standard for a District Pediatrician and a Nurse at a Territorial Polyclinic

Shapovalov KA and Katorkin VI

Published on: 2024-09-19

Abstract

Within the framework of the Lean Polyclinic project using a basic tool - the 5S (5S) method, it becomes necessary to develop a unified standard for the workplace of a district pediatrician and a nurse. Creation of a standard model for organizing the most ergonomic, convenient and comfortable work of a district pediatrician and a nurse during an outpatient appointment.

The standard of the workplace for a district pediatrician and a nurse was developed in the state budgetary health care institution of the Komi Republic "Syktyvkar Children's Polyclinic No. 3" ("SDP No. 3"). During its development, all steps of "5S" were followed and consistently used: Step 1. Sorting; Step 2. Compliance with the order; Step 3. Keeping clean; Step 4. Standardization; Step 5. Improvement.

Creating comfortable conditions for the work of a district pediatrician and a nurse, performing professional operations, maintaining order, cleanliness, accuracy, saving time and energy increase the satisfaction of medical workers with the results of work and the quality of medical services. Improving the quality of working conditions, consistently leading to an increase in the quality of labor, is the main and, perhaps, the only way to effective treatment, creating comfortable conditions and satisfaction with the quality of service for children and their accompanying relatives.