Business Sustainability of the Department Of Tourism Accredited Hotels and Resorts in Aurora ProvincePhilippines

Feliciano KT

Published on: 2023-08-03

Abstract

This study aims to describe the current situation of the Department of Tourism accredited hotels and resorts in Aurora Province Philippines, evaluating it in terms of business sustainability. The author used the Input-Process-Output (IPO) paradigm for business operations assessment. The study used descriptive research involving one hundred twenty-nine (129) Department of Tourism-accredited establishments. A four-point Likert scale method was employed. The study results revealed that there should be trustworthiness among employees, encourage high work ethics, foster harmonious relationships among employees, provide opportunities for growth and development, provide good customer service, keep with market trends, making sure that equipment and facilities are accessible and modern and be financially healthy. The Provincial Government of Aurora, stakeholders and the accommodation industry may adopt the recommendations of the study.