The Influence of Institutional Transparency on Emotional Salaries during the COVID-19 Pandemic

Lirios CG, Campas MDRZ, Ruiz GB, Vazquez FRS, Lara IGR, Ornelas RMR and Velazquez LMG

Published on: 2025-07-11

Abstract

This study analyzed the relationship between institutional transparency and the perception of emotional salary during the SARS-CoV-2 pandemic and COVID-19, demonstrating that high levels of transparency significantly contributed to improving employee well-being and motivation. Using a quantitative correlational approach, it was identified that clear, timely, and participatory communication fosters a sense of belonging and recognition, core elements of emotional salary. The results showed a positive and significant correlation between both variables, further supported by testimonials that reinforced the importance of transparency in crisis contexts. It was concluded that integrating transparent practices into organizational management can enhance job satisfaction and strengthen psychosocial ties in complex environments. The adoption of policies that promote open communication and emotional support in the workplace is recommended.