The Mediating Effect of Career Competency from Management to Employees’ Satisfaction of Tourism Industry

Olivar KG, Ubaldo KT and Espinosa SR

Published on: 2023-02-02

Abstract

This study aimed to investigate the mediating effect of career competency from management on employees' satisfaction with the tourism industry in Davao City. Adopted survey questionnaires were given to a sample of 500 employees in the tourism sector in Davao City. This study employed a nonexperimental design utilizing a descriptive correlation technique. The statistical tools used were frequency, mean, Pearson r, and Sobel test. Results revealed in determining the level of career management of the tourism industry in Davao City concerning training, development program, appraisal and advice was found to be very much observed or strongly agree. The career satisfaction level in Davao City's tourism industry was very much observed. While the level of career competency in the tourism industry in Davao City with regards to knowing why, whom, and how was found to be very much observed or described as strongly agree. However, the correlation between career management and career satisfaction, career management, and career competency, and Career competency and career satisfaction has a very strong relationship or significant. Lastly, it was found that there were full mediation results generated by MedGraph telling us that career competency acted as a significant mediator between career management and employees' career satisfaction. This implies that employees are satisfied with their job if the organizations develop their career management by providing training, allowing them to apply their new skills and knowledge towards their jobs and when they can achieve their career goals. In other words, employees would be satisfied with their jobs when they have become more expert and knowledgeable as a result of undergoing the training and development programs.